Reservation


Just make your reservationrequest per mouse-click.

For your online reservationrequest please use the mail formula below:

Online reservationrequest

First name:
Last name:
Address:
Telefone
E-Mail:
Arrival day:
Time of arrival:
Date of departure
Persons:
Category: Hotel    Hostel
Type of reservation:
Extra Bed: not for all rooms available!
institute:
creditcard:
expiry date:
Questions and comments:
  ***

*** sending this request means accepting the reservation terms below!

RESERVATION TERMS: Please, note that we can hold your reservation basically only with arrival before 15.00 straight. Should you arrive later we need a telephone confirmation of your arrival under 0043-699-19232769 during the day of your arrival. Please no mail or SMS.

If we have your credit card information we hold your reservation until 2 hours after the arrival time called by you at least, at least until to 17.00. If you your room has already prepaid by transfer your room of course the whole day kept.

Check-out is between 10:00 and 11.00 o'clock. The check in is possible from 8:00 o'clock to 23.00 o'clock. The rooms are normally ready for occupation at latest at 15.00. With pleasure you can use in the interim our luggage checkroom. Also the Internet-info access, the lounge and the guest kitchen are ready to be used.

Please, announce already with the reservation your arrival time. Should nobody be in the reception for a short time, pliease ring in the bell next to the entrance door. A speech connection is built up - please a little patience. We can open the door with distance to you. Wait please a few minutes in the lobby for us, for our coming to greet you personally. You can reach us of course also by telephone under 0043-699-19232769.

Cancelation terms: If you have booked and you cannot come for what reason ever, nevertheless, you can cancel up to 5 calender days before your arrival absolutely free of charge - a short phone call or a small mail is sufficient. Should you cancell till 12 o'clock at noon of the day before the journey we calculate a cancellation fee of a day rent, afterwards two day rents. Should you not have to come without refusal we, unfortunately, need to charge the whole rent. Same also counts of course, if you didn’t appear without cancelling.

Group reservations: Our house is particularly suited because of the great position, the advantageous prices and many possibilities for groups. We had the luck to be allowed to accommodate already many contented travel groups. Please, note that we need a deposit for travel groups (from 6 persons) and the reservation becomes also effective only with entrance of this deposit on our account. So the cancellation terms mentioned on top also do not count.

Reclamations: If there is any reclamation, please make sure to say this at the reception during the opening times of the reception. It is not possible to accept a reclamation that was done ex post. To accept the reclamation it is necessary to fully fill our reclamation form and to sign it. If there are technical problems, they will be repaired by the hotel within reasonable time. If a reparation in reasonable time is not possible, we will try to offer you an alternative room. A payback of remuneration is not possible.


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